Buying
Can I order custom digital work?
Look for a digital listing marked Made to order. Before you buy, read the expected processing time in business days, what the maker needs from you, the promised PDF or ZIP formats, and the license. If the listing asks for personalization text, put your brief there. Those terms and your brief stay with the purchase, even if the maker changes the listing later.
You need to be signed in, and you buy custom digital work directly from its listing, one order at a time. There’s no shipping address or shipping charge, and no files are available at purchase. Once payment is confirmed, the order waits for the maker’s private file delivery. Check Purchases or Downloads for delivered files, and message the maker through the order.
Each recorded delivery must include every promised format. A delivery records the maker’s work. It doesn’t record your approval or guarantee a particular result. If something doesn’t match what you agreed, use order messages or open a support case. Reviews open after the first recorded file delivery. File access still depends on payment disputes and refunds.
Open purchases