Terms

Your account

Handfair provides a storefront for independent creators. You must be 18 or older to create an account. Provide accurate information, use an email account you control, and keep verification codes private. You are responsible for activity you authorize through your account.

Creating an account is free. Purchases and paid promotions are available only when the site’s payment controls are enabled. A saved draft, commission request, or accepted quote does not take payment or create a paid order.

Your work and listings

You retain ownership of your work. By uploading or publishing content, you give Handfair permission to store, resize, and display it as needed to provide the features you choose, including shared pages and optional promotions. You must have the rights to all images, descriptions, and items you offer.

Listings must accurately describe the item, price, materials, dimensions, condition, and processing time. Digital listings must describe the files, formats, and permitted use. Do not list stolen, counterfeit, illegal, dangerous, or prohibited goods, infringe another person’s rights, or use the service for fraud, harassment, spam, or deceptive claims. Photo uploads are supported; videos are not.

Selling and shipping

The seller is responsible for the item, stock accuracy, fulfillment, packaging, postage, carrier arrangements, customs information, and compliance with the rules that apply to their sales and destinations. Handfair does not package or ship orders. Sellers must show their shipping and return policies before accepting purchases and honor applicable consumer rights.

There are no listing fees, selling fees, or seller subscriptions. Creators receive 100% of the item subtotal before their own costs and any refunds. Displayed buyer prices include a 5% marketplace fee calculated on the creator’s item subtotal after discounts and rounded to the nearest cent. Shipping and applicable tax are separate. Handfair covers payment processing and payout costs from that buyer fee. Optional advertising has a separate prepaid price. See the fees and selling policy for details.

Buying and commissions

Review the listing and seller’s policies before purchasing, provide a correct shipping address where needed, and use the order conversation for fulfillment questions or problems. The item subtotal, included buyer fee, shipping, applicable tax, and order total are shown separately before payment. Payment is confirmed only after the payment provider confirms it. Orders from different creators have separate checkouts. Delivery estimates are supplied by sellers.

A paid digital order provides access to the file version recorded at purchase. Access can be paused while payment is under review and ends when the order is fully refunded. Downloading does not transfer copyright or grant uses beyond the creator’s stated license. Keep your downloaded files and follow the listing’s permitted use.

Commission briefs and quotes let a buyer and seller agree on custom work. Accepting a quote records that decision; payment requires a separate checkout for the agreed private listing. Confirm specifications, timing, shipping, return terms, and any agreed revisions before paying. Proof approval records the buyer’s approval for production. Recording production complete does not confirm delivery.

Gift lists organize requests and recorded purchases. They do not hold money or provide a stored-value gift card. Invitations and participation milestones do not promise cash, credits, or discounts.

Problems and reports

Buyers can request cancellation, a return, or help from their order. A request, approved return, return address, or recorded parcel does not itself cancel or refund a payment. Sellers handle their stated policies and must respect applicable law. Handfair can help investigate platform or payment issues through the support center or support@creativescreative.com.

Sellers can request full or partial refunds where the payment provider permits them. Refunds are confirmed only after provider verification, and the order keeps its recorded refund history. A completed full order refund returns the buyer’s full payment, including the marketplace fee. A partial refund returns the confirmed amount shown in the order; it does not by itself identify which items, shipping, or tax were refunded. Existing orders retain the fee terms recorded at purchase.

Payment disputes may pause fulfillment, downloads, and new reviews while the provider investigates. The payment provider decides the dispute. The platform’s support process does not promise reimbursement or replace payment-provider or applicable consumer rights.

To report an item, account, rights violation, or unsafe behavior, use its report control, the support center, or send its page link and a description to support@creativescreative.com. We may remove content or restrict access when needed to address misuse, payment-provider requirements, or legal obligations.

Availability and changes

We may update features, apply storage or usage limits, or temporarily suspend service for maintenance or security. Keep your original artwork and important records. Promotion placement does not guarantee views, clicks, or sales.

These terms and the privacy policy describe the service. Updated terms show their effective date. Nothing here removes rights that cannot be excluded under applicable law. Questions: support@creativescreative.com.